Have a question about matcha, your order, wholesale or choosing the right tea? Send us a note and we’ll get back to you as soon as we can.
Questions about your order, shipping or delivery times.
We love to hear from cafes, stores and stockists.
Not sure which matcha to choose? We're here to help
info@matchabyronbay.com
Not sure where to start? We'll help you find the matcha that fits your taste and ritual.
Have a question about your order, or shipping? We're here to help.
For cafes, retailers and collaborations. Let's bring beautiful matcha to more people.
We read every message carefully. Whether you’re choosing your first matcha, preparing a ritual set or asking about an order, we’ll help you find the right step.
Usually replies within 1-2 business days.
We ship all orders within 1–2 business days. Australian orders typically arrive in 3–7 business days depending on your location. Free shipping on all orders over $100.
If you’re new to matcha, start with Nami — it’s smooth, approachable and perfect for daily use. If you prefer something richer and more traditional, Goku is for you. For evenings or if you’re caffeine sensitive, Hojicha is a warm, low-caffeine alternative.
Yes — we work with cafés, wellness studios and retailers. Get in touch via our contact page and we’ll send through our wholesale pricing and minimum order details.
We process orders quickly, but if you need to make a change please contact us as soon as possible via our contact page or email. If your order hasn’t been dispatched yet we’ll do our best to help.
Everything you need to create an authentic matcha experience at home.
Everything you need to create an authentic matcha experience at home.
